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Privacy Policy

This Privacy Policy governs the manner in which Simpson, Thomas & Associates collects, uses, maintains and discloses information collected from users (each, a “User”) of the simpsonthomas.com website (“Site”).

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to a newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider’s utilized and other similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

Simpson, Thomas & Associates may collect and use Users personal information for the following purposes:

  • To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site. We may use feedback you provide to improve our products and services.
  • To run a promotion, contest, survey or other Site features. To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails. We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.

Processing of information by a third-party service provider may be necessary for the purpose of these legitimate interests

How We Protect Your Information

Simpson, Thomas & Associates utilizes the most current firewall, virus protection and other technological safeguards to protect personal information that is retained on the computer network. Simpson, Thomas & Associates does not guarantee that information will not be used unlawfully by third parties when it is communicated to us over the Internet. Regarding electronic transmission of personal information (i.e. email), there is no method of transmitting or storing data that is completely secure.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third-Party Websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this Privacy Policy

This Privacy Policy is subject to change the discretion of Simpson, Thomas & Associates and without notice, so please check back periodically for any such changes.

Your Acceptance of these Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

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Vancouver Office – Appointment Only
#501 – 808 Nelson Street
Vancouver, BC V6Z 2H2, Canada

Phone: (604) 689-8888
Fax: (604) 684-1881

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